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A Semantic Wiki-based Platform for IT Service Management

Name: A Semantic Wiki-based Platform for IT Service Management
Brand: KIT Scientific Publishing
SKU: 09253949
Price: 53.69 EUR
Availability: InStock
Author: Frank Kleiner
ISBN: 9783731503330

Frank Kleiner

Lingua

Inglese

Libro In brossura

Codice Libristo: 09253949

Casa editrice KIT Scientific Publishing, febbraio 2015

The book researches the use of a semantic wiki in the area of IT Service Management within the IT de... Descrizione completa

Codice Libristo: 09253949

131 b

53.69 €

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The book researches the use of a semantic wiki in the area of IT Service Management within the IT department of an SME. An emphasis of the book lies in the design and prototypical implementation of tools for the integration of ITSM-relevant information into the semantic wiki, as well as tools for interactions between the wiki and external programs. The result of the book is a platform for agile, semantic wiki-based ITSM for IT administration teams of SMEs.