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Achieving Cultural Change in Networked Libraries
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The advent of globally networked information is a historic change and educational, commercial and industrial institutions depend on its effective exploitation for success. This book looks at the cultural and human factors which are often the biggest obstacles and at how they may be overcome, through understanding recent developments in technical services, the difference between service and technical orientation, organizational culture, the role of subject expertise and the cultural heritage of the information profession. The book provides guidance, tools and outlines of best practice in areas such as: managing converging technologies; supporting change with organizational models; using cultural audits; the role of focus groups in implementing change; characterizing a learning organization; succeeding as a change agent; and managing change through technical services.
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