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Customer Rules

Name: Customer Rules
Brand: Random House
SKU: 01260837
Price: 19.59 EUR
Availability: InStock
Author: Lee Cockerell
ISBN: 9780770435608

Lee Cockerell

Lingua

Inglese

Libro Rigido

Codice Libristo: 01260837

Casa editrice Random House, aprile 2013

The former executive vice president of Walt Disney World shares indispensable rules for serving cust... Descrizione completa

Codice Libristo: 01260837

48 b

19.59 €

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The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus years in the hospitality industry.