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What to know?
In recent years, digital development has accelerated and digital turbulence is the new normal. So, it's time for a synthesis, time to bring stability to that turbulence: What have we learned? What do we know? What should we no longer have doubts about? Whether you're a CEO or a dedicated worker, you have an important role to play in your organisation's digital transformation. But it's hard when you don't have a common frame of reference or common language. What's the big picture? How do things align? How can you contribute?
This book offers you a practical perspective on six critical elements of successful digital transformation design: strategy for the digital age, customer experience design, data and analytics, digital partnership strategies, digital transformation leadership and scaling agility.
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