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In a world of aggressive competition, it s more a§question of getting better than being the best.§MOROIL is also racing on this track to achieve its§corporate vision in a backcloth of changing physical§and societal environments. The research question§addresses the provision for good operational§management, the setting up of a continuous§improvement mechanism over critical practices of oil§refining and the development of effective action§scenarios. The operational efficiency improvement§draws on major axes such as process flow,§environmental sustainability concern, focus on human§resources development and commitment towards§quality.For a continuously improved operational§efficiency, MOROIL has to strike a balanced score§card and build metrics around his customers,§employees, shareholders and society.
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