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Poor performance and disciplinary problems are the two areas of management where most line managers feel least competent and confident, but with line managers now assuming the bulk of the responsibility for managing performance they need to know what to do and how to do it.Derek Eccleston's concise guide provides a clear picture of the purpose and the process of the disciplinary procedure. His toolkit approach contains invaluable information and includes clear checklists and sample letters to help guide managers and supervisors through the minefield of employment rights. Written in a no nonsense way, "The Manager's Guide to Discipline" is free of legal jargon and focuses on the practical issues throughout, it will help to protect the organization, whilst ensuring matters are dealt with, not left or brushed under the carpet because of a lack of management confidence.This essential reference will encourage managers to approach performance and disciplinary problems proactively and with more confidence and will significantly reduce the risk of getting it wrong.
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