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Managing Service Operations

Name: Managing Service Operations
Brand: SAGE Publications Inc
SKU: 04785703
Price: 50.29 EUR
Availability: InStock
Author: William J. Hollins
ISBN: 9781412929530

Design and Implementation

William J. Hollins

Sadie Shinkins

Lingua

Inglese

Libro In brossura

Codice Libristo: 04785703

Casa editrice SAGE Publications Inc, settembre 2006

'Bill Hollins continues his practical investigation of design in the service sector. In this new boo... Descrizione completa

Codice Libristo: 04785703

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'Bill Hollins continues his practical investigation of design in the service sector. In this new book with Sadie Shinkins, he provides a down to earth approach to an important topic in the field' - Naomi Gornick, Honorary Professor, University of Dundee Guiding readers through each stage in the design and implementation of service operations, this book combines lively examples that are easy to relate to with clearly explained theory. Throughout, chapters contain pedagogical features that will help students to get the most from the ideas and examples being presented in the book. They include: - Chapter objectives; - Short cases; - Student exercises; - Chapter summaries; - Further reading section; - A glossary of key terms.

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Informazioni sul libro

Titolo completo Managing Service Operations

Autore William J. Hollins, Sadie Shinkins

Lingua

Inglese

Rilegatura Libro - In brossura

Data di pubblicazione 2006

Numero di pagine 312

EAN 9781412929530

ISBN 1412929539

Codice Libristo 04785703

Casa editrice SAGE Publications Inc

Peso 524

Dimensioni 170 x 241 x 18

Categorie

Economia, Finanza, Imprenditoria e Management > Economia Aziendale, Imprenditoria e Management > Management e tecniche gestionali > Gestione di settori specifici > Gestione della produzione e controllo qualità

Economia, Finanza, Imprenditoria e Management > Economia Aziendale, Imprenditoria e Management > Ricerca operativa

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