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Personalisation

Name: Personalisation
Brand: Bristol University Press
SKU: 02232691
Price: 17.29 EUR
Availability: InStock
Author: Peter Beresford
ISBN: 9781447316145

Peter Beresford

Lingua

Inglese

Libro In brossura

Codice Libristo: 02232691

Casa editrice Bristol University Press, marzo 2014

Personalisation has become the policy buzz-word of the twenty-first century. Supporters claim it off... Descrizione completa

Codice Libristo: 02232691

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Personalisation has become the policy buzz-word of the twenty-first century. Supporters claim it offers service users choice and services attuned to meet their specific needs , moving away from 'one size fits all' state services. Here, Peter Beresford, one of Britain's foremost social work academics, challenges the personalisation agenda and its consequences on service users. Although critical of 'one size fits all' services that deny service user voice, Beresford argues that personalisation turns service users into 'consumers' of services within a care market and hence reinforces the commodification of care which sees vast profits made by a small number of providers at the expense of good quality services for those who use them.