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Service Design Practices for Healthcare Innovation

Name: Service Design Practices for Healthcare Innovation
Brand: Springer, Berlin
SKU: 42658605
Price: 75.39 EUR
Availability: InStock
Author: Mario A. Pfannstiel
ISBN: 9783030872755

Paradigms, Principles, Prospects

Mario A. Pfannstiel

Nataliia Brehmer

Christoph Rasche

Lingua

Inglese

Libro In brossura

Codice Libristo: 42658605

Casa editrice Springer, Berlin, novembre 2022

This book offers an overview of service design practices for healthcare and hospital management. It... Descrizione completa

Codice Libristo: 42658605

185 b

75.39 €

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This book offers an overview of service design practices for healthcare and hospital management. It explores how these practices can help to generate innovations in healthcare and contribute to the improvement of patient-centered care. Respected experts, including scholars from various disciplines and practitioners from healthcare institutions, share essential insights into established research areas, fields of work and work structures, and discuss successful approaches, methods and tools. By illustrating innovative services, products, processes, systems, and technologies, as well as their application in practice, the authors highlight the role of participating stakeholders in service design projects and the added value that comes from sharing, communicating, networking and collaborating. This book is a must-read for scholars and practitioners in the hospital and healthcare sector. It will also appeal to anyone interested in organizational development, service business model innovation, customer involvement and perceptions, and service experience.