Non ti piace? Non importa! Puoi restituircelo entro 30 giorni
Non puoi sbagliarti con un buono regalo. Con il buono regalo, il destinatario può scegliere qualsiasi prodotto della nostra offerta.
30 giorni per il reso
The role of service level manager is a critical one in that the agreements negotiated with customers should inform the activities of the service provider. This book aims to help those whose role is to establish, negotiate, manage or update service level agreements and to use these as the basis of continual service improvement. It covers areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks related to the role.
Ciao! Sono Libroamiko, il tuo consulente di libri.
Come posso aiutarti?