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The CFO closed his laptop. Eight people looked away. And the CHRO realised she had been quoting her vendor's success metrics because she did not have her own.
That moment starts this book.
The AI-First CHRO is a business narrative that follows Anna through fifteen months of AI transformation at a large Indian bank - from crisis through recovery to a system that outlasts any single leader. Through her story, you learn what no vendor will teach you: how to diagnose where you actually stand, prove value in language Finance respects, survive the inevitable AI failure, and build something that holds when your best people walk out the door.
Grounded in seven years of operational experience across 150,000+ AI-driven hires and established management science, this playbook delivers a Maturity Model, three Compasses, a crisis framework, and a disciplined roadmap - each one field-tested under pressure. From India. For the world.
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