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This book looks at the social aspects of how virtual and geographicallydispersed groups work together using information and communication tools (groupware). It introduces the basic concepts and brings together ideasfrom various disciplines to provide an integrated approach to theevaluation and design of groupware technology.Key topics include: Why some collaboration technologies succeed and others fail. The conditions needed for successful distributed collaboration. How to take a systematic, user-oriented, design-related approach tothe evaluation of computer supported collaboration. Primarily intended for undergraduate and postgraduate students studyingInformation and Communication Technology, Human-Computer Interaction,Communication Sciences, Human Factors, Interface Design and MultimediaSystems, this book will also be of interest to researchers, practitionersand lecturers in social and organisational sciences.
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